FAQS


FAQS

POSTAGE

Australia Post Express with tracking - to be sent (in pot) Monday/Tuesday after sale has been processed. See checkout for shipping fees.

Combined Shipping - available pending plant selections. Generally fits 2-3, 100mm pots per box.

Excess fees over $30 will be refunded appropriately when shipping. ($30.45 - XL Australia Post Express Parcel Box). No refunds for shipping delays with Australia Post Express.

PAYMENT

Accept most forms of payment including Afterpay and PayPal. (AUD only)

ORDERS

Australia only - selling to NSW, QLD, VIC, ACT, SA.
No orders to quarantine states. If made by mistake your order will be cancelled and refunded back to you.

REFUNDS

POSTAGE

PAYMENT

ORDERS

REFUNDS

melty plants

No refunds on change of mind. Please email if you have any concerns about your plant on arrival.

melty deals

To be sent direct from warehouse after sale has processed. Please allow more time for postage as orders are made upon purchase. See checkout for shipping fees.

Accept most forms of payment including PayPal. All worldwide transactions will be processed in AUD.

Selling to most countries worldwide. Once an order is made it cannot be cancelled.

No refunds for change of mind as this is a custom order. Do be mindful of sizing requirements before purchasing as there is no size swapping being a custom order. Please email if you have any concerns about your order on arrival.